Innovation: How is your organisation doing it?

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“Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it” – Steve Jobs

In the enormous wealth generation period of the 1800’s, people and businesses saw opportunity.  They had global perspectives. People from around the world flooded into areas where gold was discovered: be it California in the United States, or Victoria in Australia.

All sorts of businesses flourished, from Mining Exchanges and suppliers of goods, to importers prefabricated houses.  Today nearly all those businesses are gone, but ironically, Australia’s economy is being fueled by another mining boom. Many of these old businesses (providing manpower, infrastructure and exchanging resources) are back in demand.

Are things much different to 150 years ago?  The businesses that were agile, fast moving and innovative were able to take advantage of the incredible opportunities that time offered.  They were open to change, embraced it, and seized the day.

Today small and medium sized businesses also have incredible opportunities.  While in the past you had to move mountains to contact customers and build relationships, social media and the online world making it incredibly easy to do things that were not possible only five years ago, let alone 150 years ago.

The internet age brings an incredible host of technologies, systems and opportunities to the door of local business, often with little or no cost. How are you set up to leverage the opportunities that are before your business, particularly in the powerful and the rapidly changing social media context?

Innovation Space

To seize emerging and new opportunities, businesses need to innovate. For organisations to innovate, they need to create the mental, physical and financial space to innovate.  If you are too busy fulfilling day to day operational demands, its often impossible to innovate.  Rekindle that entrepreneurial spirit and carve out some space for innovation:

  • Tell your employees you are creating an Innovation Space
  • This can be 15-20 minutes in your regular team meeting or set aside a couple of hours, preferably off-site, just for the purpose
  • Ensure all staff feel relaxed and able to contribute ideas
  • Accept all ideas and list them.  Have your team vote on a prioritised order and then let management make the decision which ones to go after (maybe just one a month)
  • Keep the list alive, review it each month and importantly seek new ideas each session
  • Reward your staff for great ideas, whether they work or not, and let them run with ones they are passionate about
  • Your staff will often generate better innovations than the owner and your employee engagement will sky-rocket

It’s easy, give it a go.  Your team and customers will begin to notice the buzz and excitement that ‘change’ is in the air.  And better still, you will have a growing list of great ideas and you will find some that work.

If you need help creating your Innovation Space or need facilitated sessions, contact OptimizeBusiness.org@gmail.com or phone Australia 0448516151.

© 2012 Andrew McIntosh CPA: OptimizeBusiness.org@gmail.com

Can you hear your customers? They are talking about you!

Great food attracts a lot of customers. How many are on smart phones? How many are letting their friends know they are enjoying a burger at your restaurant… and how would you know? As it turns out, there could be hundreds or thousands of social media ‘check-ins’ at your business.

“Unfortunately, some business managers and owners don’t even know their customers are trying to talk to them.  One Templestowe business has hundreds of fans and over 10,000 customers using social media to tell others they were at this local business…

Sadly that restaurant owner is not using social media to talk to this captive & loyal audience – the ‘Fans’ of the restaurant – in the channel they chose to communicate with the business”

Ask us about our complimentary 30 Minute Social Media Assessment for your business.  If Social Media is for you, sign up before 30 June 2012 for our special introductory offer to get our Entry-level Business Facebook package at a 50% saving.  Call us now on 0448516151. Location based services of social media sites are generating millions of check-ins and ‘likes’ for small businesses.  Unfortunately, small and medium businesses are way behind big business in understanding this new social phenomenon.  It is also clearly visible to social media users that do ‘check-in’ that your business either understands social media or ‘just doesn’t get it.’  Give Optimize Business a call to find out how this impacts your business and sign up for our 30 Minute Social Media Assessment.

How fresh is your business strategy?

When was the last time you sat down with an independent business professional and critically evaluated your business strategy and business plan?


Sales and marketing, your product offerings and customer service delivery are the heart of your business. Is it still fresh and appealing to customers…. or in need of a refresh? When was the last time you innovated and customers noticed? If you can see it, prospective customers and loyal customers will see it too. This is a risky place for a business to be. Speak to Optimize Business about refreshing your business: our business coaching provides independent and experienced business professionals to help keep you innovating.

Do you even still have a current business strategy or are you just on ‘auto pilot’?

Let Optimize Business coaching help you refresh your approach to business. The market place continues its rapid pace of change and small business owners need to constantly re-assess their direction.

Are you starting a new business? An accountant and legal advisor are critical, but who is helping you assess your key strategic decisions? Who is your business relying on for independent, current and experienced business guidance on these critical decisions?

At Optimize Business, our coaches will be with you every step of the way.  From social media to team building, our business coaches never lose sight of the big picture.  Call us now, on 0448516151 to speak to Andrew McIntosh CPA and discuss how we can help you achieve your goals.

© Andrew McIntosh CPA: OptimizeBusiness.org@gmail.com

Welcome to OptimizeBusiness.org

A healthy start

No matter what type of business you run, we can help you Optimize Business.

OptimizeBusiness.org is open for business.

We look forward to working with you and your business on achieving your goals.

If you are serving brunch in the Yarra Valley, selling homes in Warrandyte or retailing in Doncaster, customers are crying out to speak to businesses via social media.  Unfortunately, some business owners are so consumed in day to day operations, they are not listening to their customers…. while others are increasing customer loyalty, creating advocates and enhancing the value of their business through new channels.

How small to medium sized enterprises engage in social media can be indicative of how well management approaches new opportunities. Let a business coach help you explore social media in the broader context of your overall strategy and you will be amazed at the simple and effective steps you can take to Optimize Business and enhance your enterprise value.

When was the last time you allocated time to think outside the box and assess new sales or communication channels?  When was the last time you re-assessed your overall business strategy?

We offer a diverse range of products and services to small to medium sized enterprises:

  • Optimize Business Coaching
  • Optimize Planning & Strategy
  • Optimize Sales & Marketing
  • Optimize 360 Focus Groups
  • Optimize Team Building
  • Optimize Training and Facilitation
  • Optimize Social Media

If it has been a while, call Andrew McIntosh CPA ay Optimize Business on 0448516151 or email OptimizeBusiness.org@gmail.com to schedule an obligation free discussion about business coaching.