The gardening crew has arrived outside my office. I hear a clunk and a bump as their truck and trailer bounces into the lot. I watch for a few minutes, and I’m inspired by the efficiency. They quickly rev up the ride-on mower and begin trimming the edges. It’s like a well-oiled pit stop team — every worker knows his place. Someone hands me the bill and everybody leaves as smoothly as they came in. In business, it’s important to be creative. Here are five sources of inspiration. See full article: Here
Business owners often ask me about how to create content that is interesting and relevant for social media and blogging: “but I don’t have anything to write about” they say.
Firstly, we have all probably have heard a hundred times that it is about creating valuable “content” and “story telling.” Social media (which includes blogs like this one you are reading now), can just talk about what you care about or what you are doing as a business or passion. No-one has your life, it’s unique and your business is also unique.
Here are some tips to draw out some relevant:
Have an annual calendar of events is a great starter – plan in advance
How does your business relate to the local, state or national event?
Link social media to real life. Easter? Maybe have hot cross buns for customers over lunch. (e.g.Photograph the buns in advance and let people know its coming);
Use social media to share the event when it is happening (e.g. photo and text of staff and customer eating piping hot cross buns right now, hurry in);
Send out a thanks for coming post. A picture tells a thousand words so: I am alway big on using images.
Last week was ANZAC Day in Australia and New Zealand and I have been helping a local optometrist network in content creation and story telling. For those unaware, ANZAC Day is national day of military remembrance held on the 25th of April each year.
So what can an optometrist do for a day like remembrance day, apart from being shut? Well, like any profession, retail or trade, Australian and New Zealand optometrists made a huge contribution during First World War and other conflicts. With a few hours research we had a relevant and respectful ‘social media campaign’ ready to go.
Advertising was minimised during the period;
We shared photos and stories of opticians, optometrists and optical dispenser to high the service of the profession;
While some stories were amazing (a single optometrist at an Army Hospital able to examine, cut and fit lenses in 16 minutes during #WW2), some were heartbreaking & heroic.
I have summarised the story of four #WW1 opticians we found and reposted here. On ANZAC Day, we will, and did, remember them.
An outdoor portrait of the 9th Training Battalion at Perham Downs, Wiltshire. Victorian optician Gordon Heathcote from Kew is seated on the far left, sporting his new Corporal stripes he earned in England.
Cpl Gordon Roy Heathcote, 24th Company Australian Machine Gun Corps.
Cpl Gordon Roy Heathcote was an optician of Kew in Victoria. Single, twenty-three years old and living with his parents comfortably in Melbourne’s inner eastern suburbs, he enlisted in August and set sail from Melbourne on 20 October 1916. Seated on the left above, the machine gun is not just a prop for the photo – this optician had landed as a non-commissioned officer in an Australian Army Machine Gun Corps. Single, living with his parents comfortably in Melbourne’s suburbs. he enlisted in August and left Melbourne on 20 October 1916. In was promoted to Corporal while in England and completed his physical and bayonet training courses there before landing…
Most entrepreneurs face the issue, home based, single operator or small businesses face the issue. How can one person do it all?
What technologies or APPs do you use to improve the efficiency of a signal person operation? What are your top 5 tools or tips for running a lean and efficient single operator business?
November 18 – 24 is an exciting time each year for the start-up, innovation, education, entrepreneur and broader communities of the world: it is Global Entrepreneurship Week (#GEW). And it is really “global” in every sense of the word.
The growing popularity of these events is partly due to the global connectivity of social media networks. Never before have so many buddy entrepreneurs had so much opportunity to use ‘free’ global communications tools to inspire, share and make connections, experiences and ideas. Twitter is buzzing with the hashtag #GEW, #GEW2013 and other country specific hashtags and LinkedIn provides opportunities for targeted networking: social media helps develop international relationships, introduced through #GEW, that many innovators will find as they pursue their goals.
So what is #GEN? Perhaps the best way for me, as a social media strategist, is to use social media (YouTube) and let the international organisers explain for themselves:
#GEW is here. Jump on, jump in or take that first step – it may just change your life! If nothing else, you will find following all the tweets and other social media posts and events an inspiring spectacle in its own right! So, enjoy and feel free to contact Optimize Business if you have any questions or queries. Here is the Australian GEW page link:
It is not often you get things for free, but Company Pages from LinkedIn give small business owners, managers, NFP and NGOs a chance to showcase their organisation for no cost (at the time of this blog!). Linked in Company Pages currently have four sections:
Home page
Products and services
Careers
Insights (including views)
Will creating a company page on LinkedIn really make any difference? Well, have you noticed how when you are searching for a local business or person on Google, LinkedIn profiles typically rank very high in the ‘natural search’ results.
Natural search is what Google finds based on its proprietary search algorithms and ranks the results for you to review.
Paid search are results that appear (usually at the top or side of your search engine results page) that are only there based on advertisers paying for you to seem them based on your key words and phrases used in your search.
Adding a company page to LinkedIn strengthens the natural search result rankings of your business. You can create a Home page and Product / Service descriptions with links to your other websites and social media accounts. While not only providing a free way to showcase your business, it also provides a structured way to think through your products and service offerings.
You can link individual LinkedIn profiles of your management team and key staff to each product or service. You also have the option to ‘pay’ for your job listings in the “Careers” section of your Company Pages. This paid service targets your job vacancies to those meeting your requirements and will cost about $200 AUD for a 30 day local posting in Melbourne (Australia).
Check out the attached guide for more information on LinkedIn Company Pages above. You can create a Company Page from the links here at LinkedIn FAQ.
It is not often you get things for free, but Company Pages from LinkedIn give small business owners, managers, NFP and NGOs a chance to showcase their organisation for no cost (at the time of this blog!). Linked in Company Pages currently have four sections:
Home page
Products and services
Careers
Insights (including views)
Will creating a company page on LinkedIn really make any difference? Well, have you noticed how when you are searching for a local business or person on Google, LinkedIn profiles typically rank very high in the ‘natural search’ results.
Natural search is what Google finds based on its proprietary search algorithms and ranks the results for you to review.
Paid search are results that appear (usually at the top or side of your search engine results page) that are only there based on advertisers paying for you to seem them based on your key words and phrases used in your search.
Adding a company page to LinkedIn strengthens the natural search result rankings of your business. You can create a Home page and Product / Service descriptions with links to your other websites and social media accounts. While not only providing a free way to showcase your business, it also provides a structured way to think through your products and service offerings.
You can link individual LinkedIn profiles of your management team and key staff to each product or service. You also have the option to ‘pay’ for your job listings in the “Careers” section of your Company Pages. This paid service targets your job vacancies to those meeting your requirements and will cost about $200 AUD for a 30 day local posting in Melbourne (Australia).
Check out the attached guide for more information on LinkedIn Company Pages above. You can create a Company Page from the links here at LinkedIn FAQ.
Having worked with many accounting and invoicing systems over the last 20 years, Optimize Business knows a good billing solution when we see one. That is why Optimize Business uses and recommends Freshbooks. It offers the convenience of cloud accounting and an easy of use and efficiency you have to see to believe.
Forget about backing up your invoices: it is done in the cloud
Stop fussing with an email or envelope: it is delivered in the click of a button
Convert that estimate to an invoice and email: done in seconds
Visit our Optimize Business Bookshop for the latest books, DVD’s and resources to optimize your business performance
It is great for small business start-ups who can use it free for three or less clients and even better for bigger businesses who can streamline their invoicing process with the click of a button. And the best part? Clients pay quicker because of the paper-less email delivery and the easy of payment!
This is why Optimize Business is pleased make Freshbooks available to Australian and New Zealand business through our relationship with Freshbooks. In fact, Freshbooks can be used by any business, anywhere! From Deli to Denver, over 5 million businesses are using Freshbooks.
So why not test drive this great product? We did, and we were so impressed with the customer service, support and user experience, that we can’t help but recommend it! Try it for free:
Is your small business on Twitter? Do you understand how Twitter works and why so many small businesses have jumped onto Twitter?
The above two minute video from Twitter gives a basic understanding of how you might use this social media for your organisation or business. Optimize Business uses Twitter as the main form of social media to engage, communicate ideas, develop business relationships and keep abreast of the latest news or trends in business.
Social media is an investment in our brand. Five years ago, people would use a search engine like Google to find your website, learn about your business and assess if they want to do business with you. Today, consumers and businesses also look at your social media presence to gauge “who you are”: YouTube is now one of the most popular search platforms and Facebook, Twitter and other forms of social media are also being used to find businesses.
Unlike Google and Yahoo!, if you are not ‘present’ in Twitter (for example), you will not appear in the results of a search that is done within Twitter. Your business will be Missing in Action in the Twitterspere, this is unless your customers are talking about you (good or bad!), or worse, your competitors are filling your void.
The absence of “your voice” from social media platforms, like Twitter, says something to the world about your business. For those who have used social media to find you, or to talk to you, your absence from their preferred channel will be noted and probably not in a good way.
It is important not to just jump into social media. You should speak to other businesses that use social media, and make sure it is done in a planned way, as part of a social media strategy that suits your brand, your business and your customers. A failed social media presence is perhaps even worse that no social media at all.
Unlike Facebook, LinkedIn and other forms of social media, each “Tweet” is limited to only a 140 characters. Other forms of social media have larger word limits. Tweets therefore need to be short, engaging and easy to understand. The 140 character limit is quite helpful in helping you take the ‘padding’ out of your business communications.
So back to Twitter. It is a great tool for start-ups, small and large businesses alike. You can easily share (tweet) links to videos, blogs, webpages and photos to provide richer content with your short Twitter ‘broadcasts.’ If you content is engaging, you will probably find each tweet brings in additional new followers and people may share your communications by retweeting (RT) your message.
Twitter is a free social media tool that provides an incredible networking and communication channel into the hands of even the tiniest business, NGO or NFP. You can do a lot of targeted ‘campaigns’ yourself for free:
Twitter can provide almost perfect customer targeting, for free! Just search for a topic relevant to your organisation on Twitter.com and look at the people that are engaging in discussions or following others on that topic. Then search through the “followers” of relevant people and you will find people, businesses and organisations that are interested in the topic. These people will therefore be likely to follow you back if you follow them. Be a little selective in who you follow (avoid those who you would not really want following you) and you can easily build up your own followers by simply following those with common interests to your own.
Businesses, large and small, can also pay to have their products or services promoted on Twitter, via promoted “accounts” and promoted “tweets”. This video gives you a good sense of how you can pay to promote your organisation, but most new Twitter users would initially try the free approach outlined in the paragraph above.
For more information, Twitter publishes a great guide to get your organisation started on this exciting social media platform: Twitter for Small Business.
2012 Andrew McIntosh CPA Optimize Business @Optimize_Biz
Get your Tweets posted on your Facebook page automatically! It is easy to set-up, go to the Twitter Help Center to learn more.
The Facebook Settings page (when you are logged in as a profile Administrator in Facebook) has a “Link to Twitter”button. This is a good way to post onto Twitter if your primary social media tool is Facebook.
But remember the most Twitter users will see of your Facebook post is 140 characters. This means you need to fashion your opening Facebook wording carefully to still make sense once it posts on Twitter. The link to your Facebook post in the Tweet will also decrease your available characters.
Optimize Business suggests doing the reverse: log into your Twitter account and then have your Tweets automatically post onto your Facebook page. This will mean that you have more control over the final text outcome that is communicated on both social media platforms. You can carefully craft your Tweet to 140 characters and this will then look and ‘feel’ better across both mediums.
You will probably find you end up doing more Facebook entries as well, because avid tweeters often end up tweeting more from their mobile devices…. so why not communicate to your Facebook crowd too!
If you want big, attention grabbing photographs or links to interesting articles, simply post direct to Facebook to ensure you do not get a thumbnail of the Twitter photograph.
Most small / medium businesses still don’t get social media or social media marketing (SMM) . Start with the basics, as even seasoned Marketers may not understand Pinterest, Google+ or Twitter. SMM for Dummies Cheat Sheets are a great starting point for your clients and stakeholders who need introductory knowledge: Social Media Marketing for Dummies Cheat Sheets
In the coming weeks OptimizeBusiness.org will showcase a best in class, hosted SMM system for Australian SMB, NGO and NFPs ready to run with social media @Optimize_Biz
An outdoor portrait of the 9th Training Battalion at Perham Downs, Wiltshire. Victorian optician Gordon Heathcote from Kew is seated on the far left, sporting his new Corporal stripes he earned in England. 
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